Is It Better to Repair or Replace Devices?

Posted on

Jan 3rd, 2018

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If you take a look at the most popular devices today, you’ll notice that most, if not all, of them, are very hard to repair. Unrepairable devices not only make parts harvesting and end-of-life recycling more difficult, but they also cause significant environmental waste.

These devices typically have components soldered right into the hardware, which means that users have to replace their device every time there’s a malfunction. Repairable devices, on the other hand, contain components that users can quickly repair without having to replace their whole device.

How Repairable Are Today’s Devices?

A recent study conducted by Greenpeace and iFixit between 2015 and 2017 found that the industry practice of soldering components together, coupled with design complexity has made modern devices increasingly harder to repair.

“Of all the models assessed, we found a few best-in-class products, which demonstrate that designing for repairability is possible. On the other hand, some products from Apple, Samsung, and Microsoft are increasingly being designed in ways that make it difficult for users to fix, which shortens the lifespan of these devices and adds to growing stockpiles of e-waste,” said Gary Cook, IT Sector Analyst at Greenpeace USA.

Out of all the 40 devices assessed in the study, more than 70% had batteries that were impossible or difficult to replace because of the use of adhesives and design choices. For example, both Apple’s MacBook Pro Retina laptop and Samsung’s Galaxy S8 smartphone have batteries fixed to their device panels and in most cases, the only way to repair these components is to get the devices replaced altogether.

“Electronics take a massive amount of energy, human effort, and natural resources to make,” said, Kyle Wiens, CEO of iFixit. “And yet, manufacturers produce billions more of them every year -while consumers keep them for just a few years before tossing them away. E-waste is one of the fastest-growing waste streams in the world. We should be able to make electronics a more sustainable part of our lives.”

How To Make Your Devices More Repairable

Making your devices more repairable doesn’t mean that you have to reinvent your products. The most important thing you should focus on is developing ways to make the process of repairing devices easier and affordable for your end users.

You can accomplish this by making components with high failure rates available to customers for at least seven years after the manufacture date of your product. Examples of high failure rate devices include batteries and displays.

You should also include detailed repair guides in your device packaging to help customers understand what steps they can take to repair different components in their devices, and which specialized tools they may need during the process.

Recycling Devices

Implementing hardware recycling best practices in your organization will help reduce your environmental footprint, and save money in the long run. The best way to recycle old device components is to hire a professional recycling company that specializes in the disposal of electronic waste.

When looking for a recycling company, it’s essential to only work with companies that have either R2 Solutions or e-Stewards certifications. These certifications will ensure that your customer’s data remains protected during the hardware recycling process and that your devices don’t cause any harm to the environment as they get disposed of.

Next Steps

If you would like to learn more about how to properly dispose of your electronic devices, please contact us at any time. We have certifications from R2 solutions, GSA, and the Defense Logistics Agency, and we are happy to discuss ways to keep your information safe, both while you’re repairing devices, and after you’re done with them.

 

  • Christopher Madeira

    Christopher Madeira

    Director of Marketing

    ITAD Communications & Strategy Expert

    Snapshot / Quick Stats

    • 15+ years of experience in marketing strategy, brand development, and communications
    • Specialized in IT asset disposition (ITAD) messaging for compliance-driven industries
    • Former leadership roles at The Chronicle of Higher Education, CQ Press, and other respected publishers
    • Key focus areas: Market Trends, Client Education, ITAD Compliance Messaging, Thought Leadership, SEO-Driven Strategy

    Areas of Specialization

    • Market Trends & Competitive Analysis – Tracks shifts in ITAD, resale, and sustainability markets to shape strategy and keep Securis ahead of industry developments.
    • ITAD Compliance & Security Messaging – Crafts clear narratives that translate regulatory and data security requirements into approachable guidance for IT leaders.
    • Client & Stakeholder Education – Builds educational resources and thought leadership content that empower clients to make informed ITAD decisions with confidence.

    Professional Narrative (Career Journey)

    Christopher Madeira is the Director of Marketing at Securis, where he shapes how the company communicates its mission of Secure, Accurate, and Sustainable IT Asset Disposition to regulated industries, government agencies, and enterprise clients. With more than 25 years of experience in marketing and communications, Christopher brings a unique perspective on how to bridge technical ITAD processes with clear, client-centered storytelling.

    Before joining Securis, Christopher served in senior marketing roles across publishing and education organizations, including The Chronicle of Higher Education, CQ Press, and Congressional Quarterly. These positions gave him deep expertise in shaping brand positioning, leading cross-functional teams, and delivering content that informs and engages decision-makers.

    At Securis, Christopher drives marketing strategies that not only build awareness but also educate IT leaders on data security, compliance, and sustainability best practices. His work ensures that Securis remains a trusted voice in the ITAD industry, aligning brand authority with the company’s core differentiators: Secure, Accurate, and Sustainable services.

    Quote

    “Clear communication makes complex ITAD issues approachable for IT leaders.”

    Thought Leadership & Recognition

    Christopher is the author of numerous Securis blog articles on compliance, sustainability, and ITAD strategy. He has also developed content campaigns that help IT decision-makers understand the evolving landscape of secure data destruction, ESG reporting, and value recovery.

    Personal 

    A strategist at heart, Christopher is passionate about helping organizations cut through the noise and understand the real risks — and opportunities — in ITAD. Outside of his professional work, he enjoys exploring D.C.’s history, traveling,  connecting with his community, and aviation photography. 

    Trust & Transparency

    Christopher ensures that every piece of Securis’ external communication is not only accurate but also aligned with the certifications and compliance standards that define the company’s reputation. His commitment to transparency reinforces Securis’ standing as a trusted partner for IT asset disposition.